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Privacy Policy | Pasilan Hiuspiste & Kauneushoitola

This Privacy Policy describes the principles of processing personal data regarding the services of our business (Pasilan Hiuspiste & Kauneushoitola). A more detailed description of our services is available upon request.

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1. Data Controller

Fin Oula Oy Business ID (Y-tunnus): 3323207-8 Address: Tenderinlenkki 6 B LTK 3, 00520 Helsinki

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2. Contact Person for Data Matters

Name: Shuvan Oula Phone: +358 45 348 7411 Email: Cicca.oula@outlook.com

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3. Name of the Register

Customer Register

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4. Purpose and Legal Basis for Processing

Personal data is collected in the Customer Register to ensure that services can be provided properly and in accordance with the law. Personal data is primarily used for:

  • Managing and maintaining customer relationships.

  • Communication and customer service.

  • Marketing (subject to consent).

Our representatives use the Timma service (provided by Timma Oy) for booking and customer management. For clarity, Timma Oy acts as a Data Processor on behalf of our business, which is the Data Controller.

 

5. Data Content of the Register

The following information is collected during the booking process (via online form, phone, or in person):

  • Name

  • Phone number

  • Email address

  • Additional booking information or special requests

  • Consent for direct marketing (Email and/or SMS)

Additionally, the business may store the following information:

  • Address

  • General information regarding the services provided

  • Booking history (including "no-shows")

  • Designated regular stylist information

  • Granted discounts and loyalty data

  • Notes to ensure quality service in the future

 

6. Regular Sources of Information

Personal data is obtained directly from the customer during the booking process or when the customer otherwise provides their information to the business. Data is also automatically transferred to our register when a customer books via the Timma service.

Furthermore, we may collect anonymized user data from our website using analytics tools. We reserve the right to use cookies on our website, which users can disable through their browser settings.

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7. Disclosure of Data

Personal data is handled in accordance with Finnish and EU legislation.

  • Data is not disclosed to third parties unless a practitioner (Data Controller) moves to another business, in which case a copy of the customer register may be transferred to ensure continued service for their regular clients.

  • Data may be disclosed to authorities if required by law.

  • Customers acknowledge that data is processed within the Timma service. Data may be transferred to third-party processors under EU data protection law, including transfers outside the EU/EEA, provided all legal requirements for such transfers are met.

 

8. Protection of the Register

We have implemented generally accepted technical and organizational measures to prevent unauthorized access to digital and manual materials. Access is restricted to employees and practitioners operating within the business. Timma Oy's authorized personnel may process data to ensure the technical functionality of the service.

 

9. Rights of the Data Subject

Customers have the following rights regarding their personal data:

  • Right of Access: You have the right to know what data we store about you. Requests must be submitted in writing and signed.

  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete information.

  • Right to Object: You have the right to prohibit the use of your data for direct marketing purposes.

  • Right to Erasure: You may request the deletion of unnecessary or outdated information.

 

10. Changes to this Policy

We reserve the right to update this Privacy Policy from time to time to comply with legal obligations or changes in our business practices.

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Last updated: 2026

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